Gem Art Designs offers the following Returns Policy: Satisfaction Guaranteed. If you are not completely satisfied with your purchase, we will exchange the item for another of equal value or refund your money. You must contact me prior to returning an item. Item must be returned within 7 days of receipt to receive a refund and must be in same condition as when shipped (No broken items). All original items must be included in the return. Shipping and handling are not refundable. Return shipping costs are paid by the buyer.

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